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How 1155 bd Handles Your Privacy

Your account information, payment details, and device activity are handled with care. Access to this platform and the protections described here depend on your local law and eligible regions in Bangladesh.

Account Data ProtectedbKash, Nagad, Rocket Transactions SecuredYour Rights, Clearly StatedContact Us Anytime
1155 bd How 1155 bd Handles Your Privacy
REACH OUR TEAM

Contact Us About Your Privacy

Live Chat Reach our support team directly through the live chat window in your account dashboard. Available for account and data queries during support hours.
Email Support Send your data access or deletion request to our support email. We respond to privacy-related queries within a reasonable timeframe on business days.
Account Settings Manage your communication preferences and review stored details directly inside your account settings without needing to contact support first.
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Data Retention

We keep your account data while your account is open and for a defined period after closure. You can request a summary of what we hold by contacting support through live chat or email.

Cookies and Device Data

We use cookies to keep your session active across browser and mobile. You can adjust cookie preferences in your browser settings; some features may not work without session cookies.

Account Security

Login activity is monitored for unusual patterns. If we detect a new device or location, we may prompt an OTP verification step before granting access to your wallet.

Requesting Changes

To update, correct, or request deletion of your personal data, contact us via live chat or email. We will confirm receipt and act within the timeframe required by applicable rules.

Your Privacy Questions Answered

We collect your contact details, login credentials, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also recorded to secure your account.

Payment data is shared only with the relevant payment processor to complete your transaction. We do not share it with advertisers or unrelated third parties.

We retain records for a period after account closure as required by applicable rules. The exact duration depends on the type of data and the regulations that apply in your eligible region.

Yes. Contact our support team via live chat or email with your account details and we will provide a summary of the personal data we hold for your account.

Send a deletion request through live chat or email support. We will confirm receipt and process it within the timeframe required, subject to any retention obligations under applicable rules.

We use session cookies to keep you logged in across your browser and mobile device. You can disable non-essential cookies in your browser settings, though some account features may be affected.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.